We Understand the Importance of Clarity

We know that the path to recovering funds begins with trust. That’s why we’ve built a transparent process where every step is clear and under control. Below, we’ve outlined in detail how we work with each client — from the initial inquiry to the successful resolution of the case.

• Initial Assessment

  After you submit a request, our team begins a thorough initial assessment. We carefully review the documents you’ve provided, your correspondence with the fraudsters, payment confirmations, and other relevant information. At this stage, our goal is to determine which legal mechanisms can be applied in your case — whether it’s a bank chargeback, a complaint to a financial regulator, court proceedings, or a comprehensive approach.

  We also assess the jurisdiction, statutes of limitations, potential risks, and the likelihood of a successful recovery. If needed, we will ask follow-up questions to gain a complete understanding of your case.

  You can rest assured that all materials you provide remain strictly confidential and are never shared with third parties.

• Contract Signing

  If, after the initial assessment, we determine that your case has merit and can be legally supported by our team, the next step is to formalize our cooperation. We will send you a draft agreement outlining all terms of collaboration: the scope of services, work stages, timelines, methods of communication, and payment conditions.

  We work strictly under a formal agreement. This not only protects your rights but also reflects our commitment to responsibility. We do not charge upfront fees or impose unnecessary services — every clause in the contract is transparent and easy to understand.

  Before signing the agreement, you’ll have the opportunity to ask any questions, discuss details, and clarify wording. We strive to ensure your comfort at every stage — especially in the beginning, when it’s crucial to feel in control and confident in your legal partner.

• Legal Work

  After the agreement is signed, we move on to the active legal phase. Depending on the specifics of your case, we develop a tailored strategy — from preparing appeals to the bank or financial regulator to drafting and filing a lawsuit. We take into account the jurisdictional nuances, applicable legal norms, and the most effective channels for influencing the opposing party.

  At this stage, we prepare all necessary documentation: official requests, legal opinions, complaints, claims, notices, or lawsuits. If needed, we collaborate with international partners and involve experts in specialized fields such as financial law, cryptocurrency transactions, and cross-border transfers.

  All actions are agreed with you in advance. We never proceed without your approval, and every step is accompanied by detailed reporting — so you always know what has been done and what’s coming next. You remain fully informed and involved, while the legal burden rests entirely on us.

• Case Resolution

  Once the legal work is complete and a result is achieved, the final — and most rewarding — stage begins: the return of your funds. The money is transferred to your designated bank account or via another method outlined in the recovery strategy.

  We support our clients until the funds are actually received. If the recovery is processed through a bank, regulator, or court decision, we monitor every stage of execution. When necessary, we liaise with financial institutions, notaries, bailiffs, and other involved parties.

  Upon completion of the case, you will receive a detailed final report outlining every stage of the process, copies of all submitted documents, the outcomes of our actions, and the final results of the fund recovery.